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PRIVACY POLICY

Last Updated: May 1, 2026

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Real Estate ProTracker (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our application, websites, and related services (collectively, the “Service”).

 

By using the Service, you agree to the terms of this Privacy Policy.

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1. Information We Collect

1.1 Information You Provide

We collect information you provide directly, including:

  • Name, email address, and account login details

  • Profile information (e.g., brokerage name, location, contact info)

  • Client, transaction, and property details

  • Tasks, notes, documents, and financial data

  • Audio recordings and transcripts (for AI note-taking)

  • Messages or communications with us

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1.2 Automatically Collected Information

We may automatically collect:

  • Device information (device type, operating system, browser type)

  • IP address and approximate location

  • Usage data (features used, time spent, interactions)

  • Log data and performance data

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1.3 Payment Information

If you subscribe to paid features:

  • Payments are processed by third-party providers (e.g., Stripe or Apple App Store)

  • We do not store full credit card details

  • We may receive limited billing information (e.g., subscription status, transaction ID)

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1.4 Third-Party Integrations

If you connect external services (e.g., cloud storage providers):

  • We may access files or links you choose to connect

  • We do not control third-party data practices

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2. How We Use Your Information

We use your information to:

  • Provide and operate the Service

  • Manage accounts and subscriptions

  • Process transactions and payments

  • Enable AI-powered features (transcription, summaries)

  • Improve functionality, performance, and user experience

  • Communicate with you (updates, support, notifications)

  • Ensure security and prevent fraud

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3. AI & Audio Data Processing

Real Estate ProTracker includes AI-powered features such as:

  • Audio recording

  • Speech-to-text transcription

  • AI-generated summaries and action items

 

By using these features, you agree that:

  • Audio and text data may be processed by AI systems

  • Processing may involve third-party AI service providers

  • Outputs may not always be accurate or complete

 

We use reasonable safeguards to protect this data.

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 4. How We Share Information​

We do not sell your personal data.

 

We may share information with:

  • Service Providers (hosting, analytics, AI processing, payment processors)

  • Legal Authorities if required by law

  • Business Transfers (in the event of a merger, sale, or acquisition)

 

 

5. Data Storage & Security

We implement reasonable technical and organizational safeguards to protect your data.

 

However, no system is 100% secure. You use the Service at your own risk.

 

You are responsible for:

  • Maintaining secure login credentials

  • Backing up your data when necessary

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6. Data Retention

We retain your data:

  • As long as your account is active

  • As needed to provide the Service

  • As required by law

 

You may request deletion of your data at any time (see Section 9).

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7. Cookies & Tracking Technologies

We may use:

  • Cookies

  • Analytics tools

  • Tracking pixels

to:

  • Understand user behavior

  • Improve performance

  • Optimize marketing and user experience

 

You can control cookie settings through your device or browser.

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8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Opt out of certain data uses

To exercise your rights, contact us at the email below.

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9. Data Deletion Requests

You may request deletion of your account and data by contacting:

admin@realestateprotracker.app

We will process requests in accordance with applicable laws.

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10. Children’s Privacy

The Service is not intended for individuals under 18.


We do not knowingly collect data from children.

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11. Third-Party Links

The Service may contain links to third-party websites or services.

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We are not responsible for their privacy practices.

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12. International Users

If you access the Service from outside the United States, your data may be transferred and processed in the U.S.

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13. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the Service after updates constitutes acceptance of the revised policy.

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14. Contact Us

For questions or privacy-related requests:

admin@realestateprotracker.capp

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